---
title: "Eversholt Rail, OnTrack, case study"
url: "https://www.doddledesign.co.uk/work/eversholt-rail"
section: "Work"
description: "OnTrack helped Eversholt Rail replace fragmented change request tools with one audit-ready portal covering 300 train units, built by two senior engineers in three months and now used as the single source of truth for fleet approvals."
publisher: "Doddle"
---

Case study · Rail / Asset management · Recent

# Eversholt Rail, OnTrack: change requests, audit-ready.

OnTrack helped Eversholt Rail replace fragmented change request tools with one audit-ready portal covering 300 train units, built by two senior engineers in three months and now used as the single source of truth for fleet approvals.

![Eversholt Rail, OnTrack hero](https://www.doddledesign.co.uk/images/work/eversholt-rail/eversholt-rail-card.jpg)

Client

Eversholt Rail

Sector

Rail / Asset management

Engagement

OutSystems Delivery

Duration

3 months delivery, designed for ongoing evolution

## Engineering change, with a paper trail you can actually rely on.

Eversholt Rail is one of the UK's major rolling stock owners, they own and maintain fleets that move millions of passengers every day. Change requests against those fleets had grown up across email threads, spreadsheets, and bespoke trackers. The work was getting done. The audit position was getting harder.

They needed a single portal where engineers, fleet teams, and external partners could raise, assess, approve and track change requests against fleets, units, and components, with the kind of audit trail a regulated operator needs.

300

Train units covered

3 months

Delivery window

2

Engineers on the build

## OnTrack, a change request portal on OutSystems.

**Flexible change request engine.** Configurable by type, scope and priority. Custom workflows route requests to the right people without reconfiguring the platform.

**Fleet & asset metadata layer.** Fleets, units, competencies, roles, and engineers all modelled and connected, so a change request knows what it's actually changing.

**SSO and granular permissions.** Identity tied to the existing estate. Access tightly scoped per role and per fleet.

**Approval chain with rationale.** Every decision captured with the person, the time, and the reasoning, defensible under regulatory review.

**Reporting dashboards.** Fleet insights, asset tracking, embodiment status, surfaced cleanly for both technical and business audiences.

**Internal teams + external partners.** Designed to host engineers from across the partner network without compromising on access control.

## Faster change delivery, defensible audit posture.

OnTrack runs as the single record of change across the relevant fleets. The team get faster cycles and full visibility. The regulator gets a clean audit record on demand.

The platform is designed for ongoing evolution, new fleets, new partners, new change types, without re-engineering.

PortalChange managementOutSystemsRegulated

More work

## Other things we've shipped.

[See all work →](https://www.doddledesign.co.uk/work)

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## Got a workflow that lives in spreadsheets and email?

That's where most platform investments earn back their cost. Bring us the process. We'll come back with how we'd structure it.

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